Privacy Notice

The information at hand in accordance with Art. 13 ff. GDPR on data protection provide the duty of informing when collecting personal data.

1. Name and contact details of the data controller:
Mensch und Maschine Deutschland GmbH
Represented by the management
Argelsrieder Feld 5
82234 Wessling

Phone +49(0)8153/933-0
Fax +49(0)8153/933-100

(in the following "man and machine", "mum", "we", "us").

2. Contact details of the data protection officer:
Holzhofer Consulting GmbH
Martin Holzhofer
Lochhamer Str. 31
D-82152 Planegg
Phone: (0 89) 1 25 01 56 00

3. The purposes for which the personal data is to be processed and the legal basis for this processing:
3.1 Data processing for the fulfilment of the contract concluded between you and us (Art. 6 para. 1b) GDPR)  
In order to fulfil the existing contractual relationship, provide the services owed and send you contractual documents, we and third parties or contract processors commissioned by us process the following data from you, provided that you have provided it to us upon conclusion of the contract or in the course of the contractual relationship:
- personal data (name, date of birth, address, telephone, fax number, email address and, if applicable, homepage),
- Bank details (IBAN, bank, account holder) and payment information

3.2 Use of data on the basis of your consent (Art. 6 para. 1 a) GDPR)  
In the case of a promotional approach, subject to mailing, we will only contact you via the channels of communication to which you have consented. Currently, we use your data for the following purposes:
 - Quality assurance: In order to continuously improve our services, our products and our services for you, we conduct surveys to your satisfaction, as well as your experiences from your contractual relationship.  
- General and personalised advertising.  
If you have given us a corresponding SEPA direct debit mandate, we will also use your bank details. We collect outstanding amounts via the SEPA direct debit mandate in accordance with the contractual agreements.

4. Obligation to provide the data  
The provision of name, address is obligatory.  If you do not provide us with this information, no contract will be concluded with us. All other data is voluntary.

5. Automated decision-making including profiling
MuM does not carry out any profiling measures.

6. Transmission of data to a third country  
Data transfers to countries outside the EU and the European Economic Area ("third countries") are part of the administration, development and operation of IT systems. Transmission only takes place in the following cases:
- The transfer is generally permissible because a statutory exception is fulfilled or because you have consented to the data transfer and
- The special conditions for transfer to a third country are fulfilled.

7. Recipients of data and data sources
1. Categories of data recipients  
To the extent permitted by law, we pass on personal data to external service providers:
- Credit rating agencies and credit rating scoring providers, for assessing credit risk.  - Credit institutions and providers of payment services for settlement and processing of payments.
- IT service provider to maintain our IT infrastructure
- Collection service providers and lawyers to collect claims and enforce claims in court. If in the case of collection, personal data (customer and contact data, payment data and data on receivables) is transferred to a collection service provider, we will inform you in advance of the intended transfer.

7. 2. Data sources
We process personal data that we have received from you in the course of our business relationships. To the extent necessary for the provision of our services, we process personal data which we may obtain from publicly accessible sources (debtor registers, land registers, commercial and association registers, press, Internet) or which are legitimately transmitted by other third parties (an enquiry agency or an address service provider).

8. Storage duration and criteria for determining the duration
We store your data for the period of the existing contract and after termination of the contract with you for a period until the conclusion of the tax audit of the last calendar year in which you were our customer.  If there are legal retention periods, we are obliged to store the data until the expiry of these periods. We delete this data after expiration of the legal storage obligations, which result primarily from the commercial and tax law (in particular Art. 147 AO (German Tax Code) and 257 HGB (German Commercial Code)).  

We store your data for advertising approaches until you object to its use, you revoke your consent or an approach is no longer legally permissible.  We only store your other data as long as we need it to fulfil the specific purpose (e.g. to fulfil or process the contract) and delete it after the purpose no longer applies .

9. Processing of personal data on our websites

Every time content is requested from this website, your relevant access data is stored. Relevant access data is data about the page from which the file was requested, the name of the requested file, the date, time and duration of the request, the transferred data volume and the access status (e.g. file transferred, file not found). This data is stored and evaluated exclusively for statistical purposes and is not passed on to third parties under any circumstances.

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called 'cookies', text files stored on your computer which enable your website use to be analysed. Information generated by the cookie about your website use is usually transmitted and stored on a Google server in the USA. The IP address transmitted by your browser within Google Analytics is not merged with other Google data. We have also expanded Google Analytics with the code "anonymizeIP" on this website. That guarantees your IP address is masked, so all data is collected anonymously. In exceptional cases only, the complete IP address may be transmitted to a Google server in the USA and abbreviated there.

On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with services related to website usage and internet use. You may refuse the storage of cookies by selecting the appropriate settings on your browser; however, please be advised that in this case, you may not be able to use all the features of this website.

You can also prevent the data generated by the cookie for the use of the website (including your IP address) from being sent to and processed by Google by downloading and installing the browser plugin available at the following link: As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking this link to disable Google Analytics. This sets an opt-out cookie which prevents any future collection of your data when visiting this website. The opt-out cookie applies only in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Click here to be excluded from Google Analytics measurement.

We continue to use Google Analytics to evaluate data from double-click cookies and AdWords for statistical purposes. If you do not want this to be carried out, you can disable the function via the Ads Preferences Manager.

We only collect personal data if you actively contact us directly (e.g. by email) and only if you provide us with this data of your own accord, e.g. as part of a registration, an event registration, a survey, a competition or for the execution of a contract.

Cookies are used in the context of the provision of this Internet offer.

Handling personal data
All personal data collected will be stored, processed and used exclusively in accordance with the applicable regulations on the protection of personal data and only for the purpose of contract processing and for safeguarding our own legitimate business interests with regard to advising and supporting our customers and product design in line with requirements.

In particular in the case of product orders or event registrations, personal information is used exclusively within man and machine and companies associated with them. It will only be passed on to third parties if we have your express consent.

Use of web fonts
This website uses external fonts: Google Fonts. Google Fonts is a service of Google Inc. ("Google"). Integration of these web fonts is implemented via a server access, typically a Google server in the United States. This transmits information to the server as to which of our website pages you have visited. The IP address of the browser on the visitor's terminal device is also stored by Google. Further information can be found in Google's privacy policy, which you can access here:

Google Maps
This website uses Google Maps API, a map service of Google Inc. "("Google"), to display an interactive map and to create maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using Google Maps, information about your use of the website (including the IP address) may be transmitted to a Google server in the United States and stored there. Google may also pass on the information collected through Maps to third parties insofar as this is required by law or as far as third parties may process the data on Google's behalf.

Google will not under any circumstances associate your IP address with any other data held by Google. However, it would be technically possible for Google to identify at least individual users based on the data collected. It is possible that personal data and personal profiles of users of the Google website could be processed for other purposes over which we cannot and do not have any influence. You can disable the Google Maps service to prevent data transfer to Google by disabling JavaScript in your browser. However, we would like to point out that in this case you will not be able to display the map.

You can find the Google Privacy Policy and Additional Terms of Use for Google Maps at

We use YouTube to integrate videos. The videos were embedded in the extended data protection mode. Like most websites, however, YouTube also uses cookies to collect information about the visitors to its website. YouTube uses them, among other things, to collect video statistics, to prevent fraud and to improve user-friendliness. This also leads to a connection with the Google DoubleClick network. Starting the video could trigger further data processing. We have no influence on that. For more information about privacy at YouTube, please see their privacy policy:


This website is provided with the web content management system Sitecore, which provides web analysis functions. The information generated by cookies about the use of this website, including the anonymised IP address (anonymised by deleting the last digit) is stored in a database. We use this information to evaluate the use of the website and to compile reports on the website activities for us.

You may block the use of cookies by selecting the appropriate settings in your browser. However, please be advised that if you opt out of using cookies, you may not be able to use all the features of this website to their fullest extent.

Furthermore, data (e.g. certain system data such as the anonymised IP address, screen resolution, version of the operating system, browser, Flash plug-in, country setting and language setting) is recorded and stored in a database. MuM uses this information to evaluate your use of the website and to compile reports on website activities for website operators. You can prevent the storage by deactivating Javascript and the storage of cookies. Please note, however, that in this case you may not be able to use all features of this website to their full extent.

No user personal data will be processed in this context. In particular, there will be no processing of unabridged and thus non-anonymised IP addresses of users.

Link to other websites
We assume no responsibility for the content of other websites which you can access via our links. We have no influence on the content of these websites.

10. Information on your rights as a data subject

The processing of your data is the responsibility of Mensch und Maschine Deutschland GmbH, Argelsrieder Feld 5, 82234 Wessling, unless otherwise stated. You may at any time request information about the data stored about you and its correction in the event of errors. Furthermore, you may request the restriction of processing, the transferability of the data provided to us by you in a machine-readable format or the deletion of your data - insofar as it is no longer required.
In addition, you have the right to object at any time to the use of your data based on public or legitimate interests.
If we process your data on the basis of a consent given by you, you can revoke this consent at any time with effect for the future. Upon receipt of your revocation, we will no longer process your data for the purposes stated in the consent.   Please address your revocation or an objection to advertising  to:
Mensch und Maschine Deutschland GmbH
Argelsrieder Feld 5
82234 Wessling

11. The right to lodge a complaint with a supervisory authority

You can also contact a supervisory authority at any time with a complaint. The Bayerische Landesamt für Datenschutzaufsicht (Bavarian Data Protection Authority), P.O. Box 606, 91511 Ansbach, is primarily responsible for us. Alternatively, you can contact your local supervisory authority